CODA Estates has earned a reputation as one of Glasgow’s most respected and fast-growing independent agencies. Known for their no-nonsense approach and strong local presence, they’re the kind of agency that gets things done—quickly, clearly, and with the client always front of mind.
From lettings portfolios to standout sales performance, CODA runs a tight ship. So when cracks started appearing in their workflow, they didn’t wait around. They acted fast—and smart.
The Challenge: Too Many Tasks, Too Little Time
For CODA’s hardworking team, the daily reality had become unsustainable. In lettings, they were overwhelmed by sheer enquiry volume—chasing applicants, managing diaries, and repeating the same admin over and over. In sales, client expectations were shifting fast. People wanted instant answers: valuation bookings, mortgage referrals, and home reports, all without the wait.
What CODA needed wasn’t just another tech tool. They needed a solution that worked quietly in the background—something smart, fast, and seamless.
The Solution: Bridge AI Takes Over the Admin
Bridge AI stepped in to do what it does best: remove the heavy lifting.
Starting with lettings, Bridge AI began qualifying applicants 24/7 through WhatsApp, capturing essential information, syncing with CODA’s CRM, and booking viewings automatically. The team no longer had to juggle inboxes, calendars, or tedious data entry.
On the sales side, Bridge AI turned CODA’s digital channels into a lead-generation engine. It now captures valuation requests directly, sends home reports instantly (even out of hours), and gathers mortgage leads—without the team needing to chase or follow up manually.
The Results: More Time, Better Leads, Happier Clients
Since implementing Bridge AI, CODA Estates has seen clear and immediate benefits:
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Hours saved each week thanks to automated applicant qualification and CRM syncing
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Faster viewings booked and confirmed the same day, without manual coordination
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Valuation leads captured directly from digital enquiries, improving conversion
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Mortgage referrals generated earlier, without needing to manually follow up
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Home reports delivered instantly via WhatsApp—even outside of business hours
Smart Simplicity in Action
For CODA, the biggest win has been simplicity. Bridge AI doesn’t add complexity or demand constant attention. It works in the background, delivering real results and freeing up the team to focus on what matters most: client service, negotiation, and growth.
In a market that doesn’t slow down, CODA has found a way to stay fast, responsive, and ahead of the curve—without burning out their team.
