The lettings landscape is shifting faster than ever
Applicants expect seamless digital experiences, agents are doing more with less, and compliance demands continue to rise — with the Renters Rights Act set to bring the biggest regulatory change in over 35 years when it comes into force from May 2026.
Agencies don’t just need better software. They need:
- A partner built for the next era of lettings
- A platform that delivers consistency, compliance and clarity
- A system engineered for Lettings Excellence
Today, we’re proud to introduce Alto Lettings Progression (ALP) — the feature redefining what operational excellence looks like in lettings, and equipping agencies for the future.
Why lettings excellence matters now
For decades, Alto has been the trusted CRM for thousands of UK agencies – built on reliability, longevity and deep expertise across sales, lettings, property management and client accounting.
Now, as the sector approaches its most significant regulatory shift in decades, Alto is investing heavily in the areas that matter most:
- Consistent processes across branches and teams
- Stronger, embedded compliance frameworks
- Modern, digital-first onboarding for applicants
- A single source of truth for every stage of the lettings journey
ALP is at the heart of this transformation — the foundation for future-ready lettings excellence.
ALP: The engine driving modern lettings excellence
Built directly into Alto, ALP automates and standardises the entire journey from application to move-in. The result? Less admin, fewer delays, stronger compliance; and a smoother experience for everyone involved.
1. Workflow automation for true consistency
ALP reduces repetitive admin by automating prompts for applicants and guiding agents through a clear step-by-step process.
New staff ramp up faster. Experienced staff stay aligned. Every let follows the same best-practice journey.
2. Complete visibility across your agency
Managers gain a real-time dashboard showing every progression, bottleneck and outstanding action. No digging, no guessing — just clarity and control.
3. Compliance built for today – and future regulation
With advanced eSignatures, detailed audit logging and automated tracking of applicant actions, ALP strengthens compliance from the moment an application begins.
And while ALP is the designated home for Renters Rights Bill functionality related to setting up future tenancies, it’s important to be clear about its role:
- ALP ensures that all new lets are set up in a fully RRB-compliant way – with built-in processes and the evidence to prove it.
- Your Alto CRM platform will provide all the tools you need to support the preparation work required for existing tenancies.
4. A modern digital applicant experience
Applicants complete their onboarding through a guided digital journey – uploading documents, signing agreements, making payments and accessing move-in services online.
Fewer delays. Fewer questions. Faster move-ins.
Why the industry needs lettings excellence; fast
Lettings is no longer just an operational process. It is:
- A compliance risk area
- A customer experience differentiator
- A key driver of operational efficiency
- A major contributor to landlord satisfaction
But many agencies still face:
- Fragmented tools and disconnected systems
- Rising compliance burden
- Applicant expectations shaped by modern digital services
- Tightening margins and resource constraints
ALP meets this moment. Not as a bolt-on, but as a new operational standard.
How ALP sets Alto apart
While other platforms offer partial progression tools, Alto delivers a fully integrated, future-ready solution.
Alto stands out with:
- Compliance baked in, not added on
- Workflow excellence that reduces errors and speeds up move-ins
- Visibility and transparency across teams and branches
- Faster staff onboarding, via intuitive, guided workflows
- A cohesive ecosystem, that eliminates tool sprawl and manual rework
This positions Alto not just as a CRM, but as the leading platform for agencies committed to achieving lettings excellence.
Looking ahead: The future of lettings excellence
ALP is just the beginning.
As regulations evolve and landlord and tenant expectations rise, Alto remains committed to advancing:
- Smarter automation
- Deeper compliance readiness
- Greater operational visibility
- Stronger proptech integrations
- Modern, tenant-first experiences
Our mission is simple: To help every lettings agency deliver excellence — effortlessly.
Experience the new standard of lettings excellence
Whether you manage a handful of properties or operate across multiple branches, ALP gives your team the structure, automation and confidence needed for modern lettings – and ensures all future lets are set up in a fully compliant, fully evidenced way.
👉 Book a demo or learn more about how ALP can transform your agency’s lettings workflow.
Lettings deserve better. With ALP, Alto delivers lettings excellence — today, tomorrow, and beyond May 2026.
