Compliance, communication, and client experience — all connected
In the world of estate agency, success depends on three things: speed, trust, and transparency. However, keeping up with the pace of the modern property market achieving all three has never been harder.
Most agents today are still juggling a patchwork of systems and tools — all while spending hours arranging client meetings, chasing signatures, and making phone call after phone call just to keep everyone on the same page.
By the time you’ve checked AML documents, updated your CRM, and followed up on missed emails, the day’s gone. And the deal? Still waiting on a signature, an ID check, or one last form.
It’s not inefficiency, it’s the reality of a fragmented process. And it’s time for something better.
That’s why Alto launched Keyflo, a new connected consumer portal that brings every part of the property journey together – and now includes built-in ID & AML verification powered by Thirdfort.
The problem: Fragmented tools, frustrated agents
Estate agencies have embraced technology but it’s not always made it simpler.
Over the years, teams have added tool after tool to their tech stack: one for CRM, another for signing, another for AML, and one more for client updates.
The result? A medley of disconnected systems that waste time, duplicate effort, and makes compliance harder than it needs to be. And to add to that the endless client calls, follow-up meetings and document chasing, and you’ve got an exhausting, admin-heavy process that leaves less time for what really matters: relationships and results.
Every switch between systems is a chance for an error, a delay, or a missed opportunity. It’s not just tools that slow agents down, it’s the human effort of managing the gaps between them.
The solution: One connected journey with Keyflo
Keyflo is Alto’s answer to a smarter, more connected way to manage the property journey.
It’s not another add-on. It’s a connected consumer portal that unites the property journey – communication, listings info, signing, and compliance – in one seamless experience.
Built directly into the Alto CRM, Keyflo transforms how agents communicate, verify, and progress transactions. It replaces the traditional tangle of tools with one unified system – where every message, document, and AML compliance check happens together.
And now, with ID & AML verification powered by Thirdfort, compliance becomes as seamless as communication. From first contact to completion, Keyflo replaces meetings, phone tag, and paperwork with automation, visibility, and simplicity.
ID & AML checks, reimagined
Keyflo’s new built-in verification removes the need for third-party systems or manual uploads.
- Clients verify themselves in minutes, whether they’re in Brighton or Bologna
- ID checks you can rely on using the most sophisticated technology
- Automatic AML screening with no data-entry for your team
- Store results securely inside Alto – no rekeying, no paper trails
- Track delivery and engagement with every Keyflo email automatically logged on the contact timeline
For clients, the experience is simple and fast.
For agents, it’s seamless and auditable.
For managers, it’s compliant, transparent, and scalable.
How Keyflo elevates every workflow
Keyflo connects the dots across the property journey:
Consumer portal
One connected place for communication, offers, and updates.
E-Sign integration
Contracts signed digitally in seconds — no printing or scanning.
ID & AML checks (Thirdfort)
Speedy identity verification and AML screening within Alto.
Document sharing
Secure file exchange and listings info between agents and clients.
Audit trail & compliance dashboard
Every action timestamped for full regulatory confidence.
Branding & personalisation
Agency logo, negotiator photo, and property images built into the client experience.
The impact: Time saved, risk reduced and clients satisfied
Agencies using Keyflo are already seeing results:
- Saving 6–8 hours per week on manual admin and compliance tasks
- Reducing deal delays by up to 30% through integrated signing and ID checks
- Confidence with 9 out of 10 AML checks successfully completed by users, significantly higher than many competitors in the sector
- 14-hour average AML completion time, cutting onboarding by up to 2 days per transaction
- Eliminating re-keying errors and compliance gaps with centralised data
- Delivering a faster, more transparent experience that clients love
It’s not just a product update, it’s a transformation of how property transactions happen.
Why Thirdfort?
They’re experts in making ID and AML checks speedy.
That’s why Keyflo’s ID & AML verifications are powered by Thirdfort, one of the UK’s most trusted verification providers.
With digital ID verification and Proof of Funds, you can reclaim time usually spent on chasing clients for the right information – so you can get back to what you do best.
Together, Alto and Thirdfort bring you a fully integrated, regulator-aligned verification system, built for the realities of a modern agency.
The future of property transactions
The property journey shouldn’t be fragmented.
It should be fast, compliant, and transparent – for every agent, and every client.
With Keyflo, Alto delivers exactly that:
- A connected experience from appraisal to completion
- A unified workflow for communication, signing, and verification
- A trusted platform that makes compliance simple, not stressful
Communicate. Sign. Verify. Move faster – all inside Alto.
Ready to see Keyflo in action?
Book a demo or learn more about how Keyflo can transform your agency’s workflow.
Final thought
With Keyflo, Alto isn’t just connecting systems — it’s connecting people.
Because when communication and compliance work together, everyone moves forward faster, allowing you to focus on what matters most: building relationships and results
