Moneypenny

Our integration with Alto allows us to create contacts, whether they are vendors, landlords, applicants or tenants, directly within the system. This means we can ask more detailed questions during the call to ensure the contact profile is complete and accurate from the outset. The result is a more seamless experience for the caller and significant time saved for the in-house team, as the need for manual data entry is removed.

How it works:

1. Moneypenny receptionists answer your inbound calls

With a specialist property team always on hand, we know the property industry inside and out. Briefed by you on your agency, we get to know how you and your team like to work, answering calls exactly as if based in your office and impressing your customers with every interaction.

2. During calls

With all your company information at their fingertips, we have natural, free-flowing conversations with your callers. By capturing all the details you deem important and asking the right questions, we pre-qualify leads there and then.

3. New contacts created directly in Alto

Once a call is complete, all the information we’ve gathered is added instantly into Alto as a new contact, giving your team everything they need in real time and allowing them to focus on converting those contacts into clients.